Terms & Conditions

Effective Date: July 24, 2025
Business Name: Mastering Menopause
ABN: 72 864 235 669
Website: www.masteringmenopause.com.au

1. Acceptance of Terms

By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions.

2. Services Provided

We provide educational and mentorship services related to menopause health, including:

  • In-person and online education for personal trainers

  • 12-week mentorship programs for women

  • 1-on-1 appointments and consultations

  • 1-on-1 and group fitness training sessions

  • Seminars and workshops

  • Personal Trainer Directory listing (subscription-based)

  • Community-based fitness programming

3. Health Disclaimer

All content is for educational and informational purposes only and does not constitute medical advice. Always consult a qualified healthcare provider before beginning any exercise, nutrition, or lifestyle program. We are not liable for outcomes related to information provided on this site or in our services.

4. Appointment & Booking Terms

  • Cancellations or reschedules require at least 24 hours’ notice.

  • Missed appointments without notice may not be refunded.

  • Prices are listed in AUD and include GST unless otherwise noted.

  • Bookings are managed via Acuity Scheduling.

5. Courses & Mentorship Access

  • Course and mentorship content is accessible via secured platforms and is intended for individual use only.

  • Sharing, reselling, or redistribution of materials is strictly prohibited.

  • Refunds are not available for digital education unless otherwise stated.

6. Trainer Directory

  • Directory inclusion is limited to trainers who have completed our approved certification.

  • Listings are subscription-based ($30/month) and managed through Acuity.

  • We reserve the right to remove or suspend listings that misrepresent credentials or breach our standards.

7. Intellectual Property

All content including text, images, videos, course materials, and branding is owned by Mastering Menopause. You may not copy, reproduce, or distribute any materials without written permission.

8. Payment & Security

Payments are securely processed through Stripe, Acuity, Eventbrite, and Everfit. For subscription services (such as directory listings), Acuity may store billing details to manage recurring payments. We do not store any credit card information on our own servers.

9. Third-Party Links

We may include links to third-party websites. We are not responsible for the content, availability, or practices of those sites.

10. Limitation of Liability

To the fullest extent permitted by law, we disclaim all liability for any loss, injury, or damage resulting from use of our services or content.

11. Changes to Terms

We reserve the right to update these terms at any time. Continued use of the website constitutes acceptance of any changes.

12. Contact

Questions? Contact us at: hello@masteringmenopause.com.au

13. Insurance

Mastering Menopause maintains appropriate professional and public liability insurance to cover the delivery of educational, mentorship, and fitness services. Proof of insurance is available upon request.